If you are not completely satisfied with your purchase, please follow the return instructions included in your merchandise package(s). Ship the item(s) within 30 days of the date on your invoice, in the original package using a carrier that provides tracking services. Upon receiving verification of the return, Texso Instruments will provide you with a RMA number, ship the merchandise ATTN the RMA number & along with a copy of the packing slip. Texso Instruments will promptly issue a refund for the amount of the merchandise to you. If your shipment does not include instructions, please call 1-760-444-0032 and we'll provide the information you need.

Making a return

• Texso Instruments store will provide specific return instructions with the item. Be sure to save all packing slips and other materials.
• Check the packing slip for a return address and procedures.
• If necessary, obtain a return authorization number by calling the store directly at the number provided on the packing slip.
• Ship all items postage paid and insured. Shipping and handling charges are not refundable, except when the item is defective.
• If you are returning the item, the Return Department will instruct the Acconting Department to credit your credit card once your return has been received.

Payment Methods

Texso Instruments accepts Visa, MasterCard, American Express, Discover. Presently Texso Instruments accepts company check, money orders and wire transfers for online transactions. The security of your online purchases at Texso is 100% guaranteed. If you need to pay by check or money order or bank transfers, or if you'd prefer to provide your credit card number information by telephone, please place your order with our Customer Care Center at 1-760-444-0032. (For easy ordering over the phone, print a copy of your shopping cart page.)

Pricing Policy

With Texso Instruments, there's no need to comparison shop. We bring you the best products and prices. The prices in Texso Instruments are the same as the prices of the more than 16,000 companies that mail catalogs to your home. However, if you find an identical new product advertised for less, just send us the ad and we'll honor the lower price. If you have placed an order or plan to place an order and would like to take advantage of our Price Matching Guarantee, please contact us and include the ad for your items: Email: contact [@] texsoinstruments.com. (If you have placed an order include "Price Match" and your Order Number in the Subject Line) - Phone: 1-760-444-0032 - Mail: Customer Service - Price Matching Texso Instruments, Co. 6965 El Camino Real Ste 105 PMB#526 Carlsbad, CA 92009.

If you have any questions, please contact our Customer Service Department by calling 1-760-444-0032 to speak with a representative.

Satisfaction Guaranteed

100% Satisfaction is our first Concern. If you're not completely satisfied with any purchase, you can return it within 30 days for exchange or refund. Items should be returned directly to the Texso Instruments warehouse. Texso Instruments will provide specific return instructions with your shipment, including return address. If you are exchanging for another item, you can contact Customer Service directly, as instructed, to request a RMA number. Please follow proper procedures to receive immediate credit to your account. If you have any questions or require any assistance with a return, please don't hesitate to contact our Customer Service Center via email or by calling 1-760-444-0032.